top of page

SHIPPING cost

  • Orders over $100 will require a matching Billing and Shipping Address.

  • Orders over $200 will require a signature for delivery.

  • Orders over $250 can only be processed through Paypal.

PROCESSING

  • THIS INCLUDES ALL BUNDLES, FRONTALS, CLOSURES AND LASHES.

  • THE PROCESSING BEGINS SAME DAY FOR ORDERS MADE BY 5PM(EST) AND NEXT DAY FOR ALL ORDERS MADE AFTER 5PM(EST). 

  • WIG ORDERS CAN TAKE UP TO 7 DAYS TO PROCESS (IF MADE TO ORDER). ALSO DEPENDING IF IN STOCK. 

  • please allow 3-5 days of processing time for all handmade earrings. once product is processed, we will ship per our shipping policy.

SHIPPING (DOES NOT INCLUDE PROCESSING TIME)

  • 1-3 BUSINESS DAYS VIA USPS PRIORITY MAIL (UNITED STATES).

  • 6-10 BUSINESS DAYS VIA USPS PRIORITY MAIL (INTERNATIONAL)

  • EXPECT DELAYS DURING THE HOLIDAYS AND THE COVID 19 SHUTDOWN

REFUNDS/RETURNS

  • DUE TO THE NATURE OF THIS PRODUCT, REFUNDS WILL NOT BE ISSUED. HAIR EXTENSIONS CANNOT BE RESOLD AFTER BEING HANDLED OR WORN BY BUYER. FOR THIS REASON, ALL SALES ARE FINAL.

  • THE CANCELLATION PERIOD IS WITHIN 48 HOURS OF PURCHASE DATE/TIME. IF YOU HAVE PLACED AN ORDER WITHIN THAT TIME FRAME AND WOULD LIKE TO CANCEL, PLEASE FEEL FREE TO CONTACT ME. 

  • RETURNS ARE ONLY ACCEPTED WHEN YOU  WHEN YOU HAVE RECEIVED THE WRONG ITEM AND YOU WILL HAVE TO RETURN THOSE ITEMS BACK TO US. 

LOST/STOLEN PACKAGES

  • WE ARE NOT RESPONSIBLE FOR ANY LOST OR STOLEN PACKAGES, YOU WILL NOT RECEIVE A REFUND FOR LOST/STOLEN PACKAGES. YOUR ORDER WILL NOT BE REPLACED.

  • ALL PACKAGES COME WITH A TRACKING NUMBER.

  • IF YOU WILL NOT BE HOMES ON THE EXPECTED ARRIVAL DATES/TIME, YOU AN REQUEST TO HAVE YOUR PACKAGE HELD AT YOUR LOCAL USPS POST OFFICE.

bottom of page